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1. Ramun's website does not work properly. What is the problem?
- Upgrade the OS of your device to the latest version.
- Upgrade Internet Explorer to the latest version and launch the website.
2. What are the economic benefits of LED as a light source?
- It provides high luminous efficiency and saves energy due to low power consumption.
- It reduces maintenance/repair costs due to long service life.
3. Can I try the product (check the product in person) before purchasing it?
- You can try the product at the store.
- You can also take a look at desk lamps in various colors and have a wide variety of
choices.
4. What is the optimum level of light (lux) for eyes?
- It depends on the person; you have to adjust the luminance according to your
eyesight.
However, the results of clinical trials found that intermediate level (4-6) brightness is
the most comfortable for eyes.
5. How do I clean my product?
- The product is coated, so you can just wipe it with a soft cloth.
6. How can I tell fake products?
- Check the serial code inside your product.
7. Why is your product more expensive than other companies?
- Even if there are no legal restrictions, our use of materials that are harmless to humans
increases the cost of materials.
- Our use of the best, high-quality components and materials also increases the cost of
materials.
- We provide timeless products that help develop design sensibilities.
- Our handmade process of creating beautiful design also increases the cost of materials.
8. Why is there a price difference between transparent and opaque products?
- Since a transparent product provides a look inside the lamp, it requires the process of
removing dust from the components and people's fingerprints. Furthermore, it also
requires additional workmanship in internal metals, which increases the price.
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